SHIPPING POLICY
Effective Date: 15-10-2025
Operated by: Khutsaa
Website: www.meckley.in
1. Shipping Locations
We currently ship across India.
We do not offer international shipping at this time.
2. Shipping Time
We aim to deliver your order within 7 to 14 business days from the date of purchase.
-
Some remote or regional areas may take slightly longer.
-
You’ll receive a tracking link once your order is shipped.
3. Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed.
-
Orders placed on weekends or public holidays will be processed the next business day.
4. Shipping Charges
Shipping charges (if any) will be calculated and shown at checkout before payment.
We may offer free shipping during promotions or on orders above a certain value (details will be mentioned on the website).
5. Tracking Your Order
Once your order is shipped, you’ll receive an email or SMS with a tracking number and a link to track your delivery.
If you don’t receive tracking info within 4 days of ordering, please contact us.
6. Delayed or Failed Deliveries
While we try our best to deliver on time, delays may happen due to:
-
Weather conditions
-
Courier partner delays
-
Unreachable or incorrect addresses
If a delivery fails due to incorrect information provided by the customer, additional shipping fees may apply for re-delivery.
7. Damaged or Lost Packages
If your package is damaged, opened, or missing, please contact us within 48 hours of delivery with photos and order details.
We’ll investigate and assist you with a replacement or refund if eligible.
8. Contact Us
For shipping-related queries, reach out to:
Email: khutsaa100@gmail.com
Phone: 7628042056 WhatsApp Number
Address: Sagolband Bijoy Govinda, Lampak Imphal West Manipur, India 795001